Shipping policy
Last Updated: November 21, 2023
Thank you for choosing Costa Flora Decor for your home and garden decor needs. We are committed to providing you with high-quality products and excellent customer service. Please take a moment to review our shipping policy to ensure a smooth and satisfactory shopping experience.
1. Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
- Customized or personalized items may require additional processing time. Please refer to the product description for specific details.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Standard shipping typically takes 3-5 business days for delivery.
- Expedited shipping options and delivery times will be displayed during the checkout process.
3. Shipping Rates:
- Shipping rates are calculated based on the weight of the items and the shipping destination.
- Free shipping may be available for orders over a certain amount. Check the website for current promotions and offers.
4. Shipping Locations:
- We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer service.
5. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order by visiting the "Track Order" page on our website or through the carrier's website.
6. Undeliverable Packages:
- Please ensure that the shipping address provided is accurate and complete. We are not responsible for undeliverable packages due to incorrect addresses.
- If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.
7. Shipping Delays:
- While we strive to deliver your orders on time, please note that unforeseen circumstances such as weather conditions or carrier delays may impact delivery times.
- We appreciate your understanding in such situations and will work diligently to resolve any issues.
8. Returns Due to Shipping Damage:
- If your order arrives damaged, please contact us within 48 hours of receiving the package. Provide detailed information and, if possible, attach photos of the damaged items and packaging.
- We will initiate a prompt resolution, which may include a replacement or refund.
9. Contact Information:
- For any shipping-related inquiries or concerns, please contact our customer service team at info@costaflora.org.
By placing an order with Costa Flora Decor, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you.
*Costa Flora Decor reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to the website for the most current version.*
Thank you for choosing Costa Flora Decor for your home and garden decor needs. We are committed to providing you with high-quality products and excellent customer service. Please take a moment to review our shipping policy to ensure a smooth and satisfactory shopping experience.
1. Processing Time:
- Orders are processed within 1-2 business days after payment confirmation.
- Customized or personalized items may require additional processing time. Please refer to the product description for specific details.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Standard shipping typically takes 3-5 business days for delivery.
- Expedited shipping options and delivery times will be displayed during the checkout process.
3. Shipping Rates:
- Shipping rates are calculated based on the weight of the items and the shipping destination.
- Free shipping may be available for orders over a certain amount. Check the website for current promotions and offers.
4. Shipping Locations:
- We currently ship to addresses within the United States. For international shipping inquiries, please contact our customer service.
5. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email with a tracking number.
- You can track your order by visiting the "Track Order" page on our website or through the carrier's website.
6. Undeliverable Packages:
- Please ensure that the shipping address provided is accurate and complete. We are not responsible for undeliverable packages due to incorrect addresses.
- If a package is returned to us as undeliverable, we will contact you to arrange reshipment. Additional shipping fees may apply.
7. Shipping Delays:
- While we strive to deliver your orders on time, please note that unforeseen circumstances such as weather conditions or carrier delays may impact delivery times.
- We appreciate your understanding in such situations and will work diligently to resolve any issues.
8. Returns Due to Shipping Damage:
- If your order arrives damaged, please contact us within 48 hours of receiving the package. Provide detailed information and, if possible, attach photos of the damaged items and packaging.
- We will initiate a prompt resolution, which may include a replacement or refund.
9. Contact Information:
- For any shipping-related inquiries or concerns, please contact our customer service team at info@costaflora.org.
By placing an order with Costa Flora Decor, you agree to abide by the terms and conditions outlined in this shipping policy. We appreciate your business and look forward to serving you.
*Costa Flora Decor reserves the right to update or modify this shipping policy at any time without prior notice. Please refer to the website for the most current version.*